■ Listen well and communicate in a professional and friendly manner
■ Focus on customer satisfaction
■ Practice basic safety procedures with respect to equipment and handling beverages
■ Be efficient and organized
■ Build good relationships with customers
■ Maintain a clean work environment
■ Keep supplies replenished to minimize downtime
■ Great Customer Service. Having excellent customer service skills is one of the most important qualities of being a barista.
■ Be Attentive to Details. Attention to detail is a skill that enables a barista to make fewer mistakes and improve the customer's experience.
■ Adequate Coffee Knowledge and an experience of using a manual expresso machine.
■ Multitasking
■ Teamwork
■ Cash Management